Legal

The fine print, in plain language.

Five documents govern every stay and every journey with us. They are written to be read, not to be skipped, and they are governed by the laws of the Republic of South Africa.

Effective 10 September 2026

Terms & Conditions

The agreement between you and Lomaneva when you book a room or a journey with us.

Payment Terms

Deposits, balances, accepted methods, VAT and our payment-fraud warning.

Cancellation Policy

Notice periods and charges when a booking is cancelled, by you or by us.

Refund Policy

When a refund is due, how it is paid, and how long it takes.

Privacy Policy

How we collect, use and protect personal information under POPIA.

The contracting party

Lomaneva Hotel

5500 Kokolufute Street, Windmill Park Estate, Boksburg 1459, South Africa
+27 63 943 8491
info@lomaneva.com

Published in compliance with section 43 of the Electronic Communications and Transactions Act 25 of 2002.